Salesforce Administrator (Remote)

We are looking for a Salesforce Administrator to support and enhance a secure, high-performing Salesforce environment for a legal organization in River Edge, New Jersey. This role focuses on platform configuration, advanced Flow automation, data integrity, and responsive support for business users across multiple departments. The ideal candidate brings strong administrative expertise, sound judgment around access and data protection, and the ability to turn operational needs into scalable Salesforce solutions.

Responsibilities:
• Administer user access by maintaining profiles, permission sets, roles, and sharing settings in a way that protects sensitive legal information and supports least-privilege security practices.
• Configure and update core platform elements such as objects, fields, page layouts, record types, and validation rules to meet departmental needs.
• Monitor and improve data quality by addressing duplicate records, maintaining consistent standards, and safeguarding the accuracy of information across the Salesforce org.
• Create and refine reports and dashboards that provide leadership and department managers with meaningful operational insight and visibility.
• Develop, test, and support advanced Salesforce Flow solutions, including screen flows, record-triggered flows, scheduled flows, subflows, and autolaunched automations.
• Review incoming automation requests, identify the most effective declarative solution, and coordinate with development resources when custom work is necessary.
• Maintain existing automations through troubleshooting, documentation, optimization, and updates to keep processes stable as business requirements change.
• Partner with stakeholders to gather requirements, document business needs clearly, and translate them into configuration plans or well-defined escalation notes for technical teams.
• Deliver user support and training by resolving platform questions, guiding best practices, and helping teams use Salesforce effectively in their daily work.
• Communicate proactively with stakeholders regarding priorities, delivery timelines, system constraints, and solution trade-offs.

Requirements

• At least 3 years of Salesforce administration experience with direct ownership of platform configuration, automation, and user support.
• Advanced hands-on expertise with Salesforce Flow, including complex multi-path automation, error handling, and production-level support.
• Strong knowledge of Salesforce architecture related to data structure, security controls, and access management.
• Salesforce Administrator certification is required.
• Proven ability to work directly with business users to collect requirements, manage requests, and deliver dependable solutions with clear communication.
• Proficiency with AI-assisted productivity tools such as ChatGPT, Claude, Copilot, or similar platforms for research, summarization, communication drafting, and problem-solving.
• Platform App Builder certification is preferred, and candidates actively pursuing it may also be considered.
• Experience in legal, consulting, or other highly regulated environments is preferred, along with the ability to collaborate effectively with technical teams when custom development is involved.