MDM Administrator / Mobility Engineer

Job Title

Mobile Device Management (MDM) Administrator

Company Overview

A leading professional services organization is seeking a MDM Administrator to support its growing global workforce. The organization is known for delivering high-impact services in a fast-paced, technology-driven environment and is committed to maintaining secure, scalable IT operations across its distributed teams.

Role Summary

The MDM Administrator will oversee and evolve the organization’s mobile device program as it transitions to a hybrid managed/BYOD environment. This role is responsible for managing device lifecycle operations, enforcing security policies, and optimizing mobile device performance using modern device management platforms. While the position supports a distributed workforce, the role plays a critical part in ensuring consistent, secure, and efficient mobile operations aligned with organizational standards.

Key Responsibilities

• Administer mobile device management (MDM) platforms, including enrollment profiles, compliance policies, and configuration standards for iOS devices
• Manage mobile application lifecycle, including app approvals, deployments, and policy enforcement
• Oversee automated device enrollment and provisioning processes to ensure seamless onboarding and upgrades
• Maintain accurate asset tracking and lifecycle records for all mobile devices within IT service management systems
• Act as the primary liaison for cellular vendor management, including line provisioning, billing oversight, and service issue resolution
• Coordinate device procurement, activation, and deployment for both domestic and international users
• Enforce mobile security standards, including access controls, authentication protocols, and data protection policies
• Manage device issuance, replacement cycles, and response protocols for lost or stolen devices
• Support employee offboarding by coordinating device return, reassignment, and deprovisioning processes
• Develop and maintain documentation, policies, and procedures related to mobile device management and operations

Compensation & Benefits

• $95,000-$120,000
• Comprehensive benefits package
• Health, dental, and vision coverage
• Retirement savings plan with employer contribution
• Paid time off and employee wellness programs

Additional Details

• Work model: Remote or hybrid flexibility based on business needs
• Participation in a rotating on-call schedule for critical mobile support
• Opportunity to contribute to global IT initiatives and technology improvements

Requirements

Required Qualifications

• 2–3 years of hands-on experience managing mobile device environments, with a strong focus on iOS devices
• Demonstrated experience with modern MDM platforms such as Microsoft Intune and Apple Business Manager
• Experience managing cellular vendors, including provisioning, billing, and account administration
• Strong understanding of mobile security principles and enterprise policy enforcement
• Experience with IT service management tools for asset tracking and ticketing
• Ability to create clear technical documentation and operational procedures
• Strong communication and organizational skills

Preferred Qualifications (Nice-to-Haves)

• Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience)
• Experience supporting a professional services or enterprise-scale environment
• Familiarity with identity and access management systems (e.g., cloud directory services)
• Experience supporting mobile productivity applications within enterprise ecosystems
• Knowledge of international device deployment and carrier coordination
• Relevant certifications in mobile device management or endpoint administration