Power BI Developer

Responsibilities:

• Develop and maintain Power BI dashboards and reports that present operational and business data in a clear, usable format.

• Analyze ServiceNow data structures, including tables, fields, relationships, and endpoints, to identify the most effective reporting approach.

• Extract, cleanse, transform, and model data from ServiceNow for accurate and scalable reporting solutions.

• Recreate key reporting logic and functional outcomes from an existing reference report while adapting them to a different source system.

• Investigate complex data issues across multiple systems and resolve technical challenges with minimal oversight.

• Partner with security, identity and access, and operations teams to gather reporting needs and refine deliverables.

• Communicate project risks, dependencies, access limitations, and roadblocks in a timely and proactive manner.

• Document report logic, data sources, and development decisions to support transparency and long-term usability.

Requirements

• At least 3 years of hands-on experience developing reports and dashboards in Power BI; 5 or more years is strongly preferred.
• Strong practical experience working with ServiceNow data, including knowledge of its underlying structures and relationships.
• Proven ability to transform and model complex source data for reporting, trend analysis, and visualization purposes.
• Experience interpreting existing reporting logic and rebuilding equivalent functionality using alternate data sources.
• Solid understanding of data relationships, historical reporting methods, and advanced visualization design.
• Ability to troubleshoot ambiguous technical issues independently and determine effective solutions.
• Excellent verbal and written communication skills with the ability to explain technical concepts to non-technical audiences.
• Collaborative mindset and demonstrated success working with cross-functional stakeholders in focused project environments.