Your data
Delete your account and data
You can delete your RemoteCloud9 account and personal data at any time. Here is what gets deleted, what we have to keep, and how long it takes.
Last updated 22 June 2026
Two ways to do it
1From your accountSigned in? Go to Settings › Data & account › Delete account. It takes effect straight away and you get an email to confirm.
2Send us a requestCan't sign in any more? Send the form below from the email linked to your account. We may ask you to confirm it's you.Go to the form
What gets deleted
Your account: email, name and password
Your profile: bio, skills, experience, education
Your applications and cover letters
Your job alerts and email preferences
Saved jobs (also clear them in your browser)
Sign-in code records
The link to your Google account (your Google account is not affected)
Employers: your company profile and job posts
What we may keep
Anonymous totals, like the number of applications (no personal details)Indefinitely
Support messages linked to an open dispute or legal claimUntil resolved
Server access logs (IP address and time) for security90 days
How long it takes
Within 3 working daysWe confirm we got your request
Within 7 daysWe check it's you
Within 30 daysYour account and data are deleted
Up to 90 daysRemoved from backups and caches
Request deletion
You can also email techcare@remotecloud9.com. You can also ask for a copy of your data, a correction, or a copy in a portable format. See the privacy policy.