QA Supervisor

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a QA Supervisor based in South Africa. This role offers an opportunity to lead quality assurance activities within a collaborative team supporting a U.S.-based operation. You will oversee QA processes, guide team members, and help maintain consistent quality standards across day-to-day operations. The position combines people leadership, quality methodologies, performance monitoring, and analytical problem-solving. You will use quality metrics and reporting to identify opportunities for improvement and support stronger team performance. Strong communication and stakeholder collaboration will be essential to ensuring quality objectives are consistently achieved. The role is fully remote, while requiring availability during U.S. business hours from Monday to Friday. It is well suited to an experienced QA professional who enjoys leading teams and driving continuous improvement. This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a QA Supervisor based in South Africa. This role offers an opportunity to lead quality assurance activities within a collaborative team supporting a U.S.-based operation. You will oversee QA processes, guide team members, and help maintain consistent quality standards across day-to-day operations. The position combines people leadership, quality methodologies, performance monitoring, and analytical problem-solving. You will use quality metrics and reporting to identify opportunities for improvement and support stronger team performance. Strong communication and stakeholder collaboration will be essential to ensuring quality objectives are consistently achieved. The role is fully remote, while requiring availability during U.S. business hours from Monday to Friday. It is well suited to an experienced QA professional who enjoys leading teams and driving continuous improvement. Accountabilities: Lead and supervise the quality assurance function, ensuring consistent application of quality standards and best practices. Manage, support, and develop QA team members while fostering a collaborative and performance-focused environment. Apply established quality assurance methodologies, tools, and processes to monitor and improve quality outcomes. Review performance metrics and prepare relevant reports to track QA performance and identify improvement opportunities. Analyze quality issues, investigate root causes, and implement appropriate corrective and preventive actions. Collaborate effectively with cross-functional teams and stakeholders to address quality concerns and support operational objectives. Communicate quality expectations, findings, and improvement initiatives clearly to relevant stakeholders. Promote continuous improvement by identifying opportunities to strengthen QA processes, workflows, and team performance. Requirements: Bachelor’s degree in Quality Assurance, Computer Science, or a related field. At least 5 years of experience in quality assurance or software testing. Minimum of 2 years of experience in a supervisory or team leadership role. Strong leadership and people-management skills, with experience managing and developing a team. Extensive knowledge of quality assurance methodologies, tools, processes, and industry best practices. Excellent analytical and problem-solving abilities, with a structured approach to identifying and resolving quality issues. Strong written and verbal communication skills. Ability to collaborate effectively across teams and influence stakeholders toward quality-focused outcomes. Experience working with performance metrics, quality reporting, and data-driven performance monitoring. Strong attention to detail, accountability, and ability to work effectively in a remote environment. Availability to work Monday to Friday, from 9 AM to 5 PM EST. Benefits: Fully remote work from home in South Africa. Full-time employment. Monday to Friday schedule aligned with U.S. business hours. Opportunity to lead and develop a QA team. Exposure to quality assurance methodologies, performance metrics, and continuous improvement initiatives. Collaborative environment supporting a U.S.-based operation. How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1